Twitter doing a Facebook

In the last few days I’ve suddenly noticed a sudden increase in the number of celebs around the world getting on the twitter bandwagon. As soon as you start to follow one you realise there are others and quite a few of them are now using the service. Obviously there are sceptics who [...]

Why does it take an economic recession to get good customer service?

I’ve noticed a strange phenomenon which I put down to the current downturn in the economic client.  We’ve all heard about people just not spending much money and I’m sure you’ve seen shopping centres more empty than normal despite all the sales promising up to 70% off.  So in these times where businesses are really trying to [...]